bookmark_borderWant to Keep Customers? Set Them Free

These days, the most successful sites are those that understand that the Web isn’t merely a delivery channel for their product, but a larger ecosystem in which they play a part.

[…] Any business model that relies on customers never discovering your competitors is built on a shaky foundation indeed (via Want to Keep Customers? Set Them Free – BusinessWeek).

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bookmark_borderGoogle shareholder wants change to voting structure


Google’s triumvirate — co-founders Larry Page and Sergey Brin and Chief Executive Eric Schmidt — hold overwhelming voting power through a two-tier voting structure. Page and Brin hold around 28.8 percent and 28.7 percent, respectively, of Class B voting shares, giving them majority control of Google (via Latest Business News and Financial Information | Reuters.com).

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bookmark_borderWorld Bank Strategy Targets Corruption

“Some countries can achieve growth for many years” without the institutions needed for clean government, such as an independent judiciary and free press, Wolfowitz said.

“Indonesia is a good example. But the devastating economic crisis that followed shows how fragile growth can be when institutions that help keep governments accountable, transparent and responsive are systematically weakened.” (via World Bank Strategy Targets Corruption)

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