Thank God he is gone… well, he is going.
The problem with Steve Ballmer was or is that he never was a product guy. Steve Jobs said so, as mentioned in in his authorized biography. The reason, I am pretty sure, why Microsoft declined lies directly with the fact that Ballmer was not a product guy. He put revenues and profits before good or excellent products. He sacrificed long-term growth and long-term revenues for short-term profits. And the stock market, showing for the first time some intelligence, reacted with stable or declining share prices.